This patient’s name has been changed to protect their identity.
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We recently received a heartwarming success story from Suzy, a patient who had gone through a difficult time after losing both of their parents. Suzy became withdrawn, had trouble leaving the house, and was isolating herself from family and friends.

​She was struggling to cope with her loss and needed someone to talk to. Fortunately, she was connected to one of our Behavioral Health Specialists and began attending telehealth appointments.

Although Suzy and our specialist never met in person, they had several phone conversations that had a huge impact on her life. Suzy stated that the specialist was, “ . . . kind and attentive, and made me feel heard. Something I had been missing since losing my parents.”

Our specialist’s suggestions and words of encouragement helped Suzy to regain her confidence. “I’ve come a long way.  I really needed someone in my life at that specific time to give me the courage to enter back in this world and resume a normal life again,” expressed Suzy.

Today, Suzy still misses her parents, but with help from our Behavioral Health Specialist, has learned to cope with her loss and start thinking about her future.

We are proud to have played a small role in this patient’s success story and are inspired to continue providing the best possible care to our patients.