To schedule an appointment please call or text (510)471-5880

HELP STOP THE SPREAD OF COVID-19! Call or text (510)471-5880 before visiting TVHC if you have a cough, fever, loss of smell, or have been in contact with someone who has been dignosed with COVID-19.

COVID Testing FAQs

I’ve just been tested for COVID-19.
What do I do now?

You have been tested for the Coronavirus-19 (COVID-19) virus. While you are waiting for your lab result, Alameda County recommends that you isolate yourself to help reduce the spread of the virus to the community. To get your COVID-19 result as soon as possible, we recommend that you sign up for MyChart.  

Please see section: Self-Isolating at Home

I’ve just been tested for COVID-19.
What do I do now?

You have been tested for the Coronavirus-19 (COVID-19) virus. While you are waiting for your lab result, Alameda County recommends that you isolate yourself to help reduce the spread of the virus to the community. To get your COVID-19 result as soon as possible, we recommend that you sign up for MyChart.  

Please see section: Self-Isolating at Home

I’ve tested negative for COVID-19. What do I do now?

You have tested negative for COVID-19. This means that you were not infected with COVID-19 at the time of testing.  A negative COVID result does not prove immunity to COVID.  In the event you experience high-risk exposure (being around persons with COVID-19 without a mask for 15 minutes or more) or develop symptoms presumptive of COVID infection, you may need to repeat COVID testing.

To help reduce the spread of COVID-19 within the community, please do the following:

  • Do not leave your home except for essential needs. If you must leave, you must wear a face mask or cloth face covering around others.
  • Always keep 6 feet away from other people when outside of your home .
  • Cover your mouth with tissue when coughing or sneezing (when not wearing a face mask or cloth face covering) and then immediately put the tissue in the trash
  • Wash your hands frequently throughout the day with soap and water for at least 20 seconds, including at these times:
    • Before and after preparing food for yourself
    • Before and after eating
    • After going to the bathroom
  • Anyone you come in contact with (including anyone in your home) must watch themselves for fever, cough, and other symptoms.
I’ve tested positive for COVID-19. What do I do now?

You have been tested positive for the Novel Coronavirus (COVID-19).  It is important that you isolate yourself others to help reduce spread of COVID-19 in the community.  Please see below for more information.

Self-Isolating at Home

To protect the people you care about, you must isolate yourself from others for at least 10 days but sometimes longer because you can’t be around others until the virus has cleared from your body.

Before it’s safe for you to be around others:

You must have no fever for at least 24 hours (without the use of medicine that reduces fevers) and your symptoms are getting better (like a significantly reduced cough or less shortness of breath) and it has been at least 10 days since your symptoms first started.

If you have not had any symptoms at all, you should stay isolated for at least 10 days after your first COVID positive test date. You must continue to monitor for symptoms up to 14 days:

 You must have no fever for at least 24 hours (without the use of medicine that reduces fevers) and Your symptoms are getting better (like a significantly reduced cough or less shortness of breath) and It has been at least 10 days since your symptoms first started

What you can do to take care of yourself:

  • Stay hydrated and drink plenty of water
  • Stay away from caffeine and alcohol
  • Get plenty of rest. If you are currently working out of the house, you now need to stay home and not go to work. If you are working at home, take it easy or stop working so you can give your body the rest it needs to fully recover.
  • You should seek medical attention if symptoms worsen. Make sure to call in advance if seeking medical care so sites can be prepared to take care of you.

If you experience any of the following emergency warning signs, get medical attention immediately by calling 911:

  • Trouble breathing
  • Bluish lips or face
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse

These are things you can do to keep others safe:

  • Do not leave your home except for if you need urgent medical care. If you must leave, you must wear a face mask or cloth face covering. Make sure to call your doctor before you leave and tell them you are diagnosed with COVID-19. Do not take public transportation, ride shares, or taxis.

  • Always keep 6 feet away from other people .

  • If you have a face mask or cloth face covering, you should always wear it when around other people, including in your home. But you really should not be around other people; but if you are, you must stay 6 feet away.

  • You need to sleep alone in a separate room if possible.

  • If possible, use a separate bathroom. If sharing a bathroom, you should clean and disinfect the bathroom after every use.

  • You should not have contact with anyone in your household. But if this isn’t possible, everyone in your household should wash their hands often and wear a face mask or cloth face covering whenever they are in close contact with you and limit time to less than 5 minutes.

  • You should use your own plate, bowl, and utensils – do not share food with anyone.

  • Do not prepare food for others.

  • Do not share other personal household items (combs, toothbrush, cups, sheets/blankets etc.). Wash your laundry separately with detergent; bleach can be used but is not needed.

  • Cover your mouth with tissue when coughing or sneezing (when not wearing a face mask or cloth face covering) and then immediately put the tissue in the trash.

  • Wash your hands frequently throughout the day with soap and water for at least 20 seconds, including at these times:
    • Before and after preparing food for yourself (do not prepare food for others)
    • Before and after eating
    • After going to the bathroom

  • After sneezing, blowing your nose, or touching your face.

  • Wipe down surfaces that you touch frequently with disposable cloths using bleach, if possible, or household cleaners. Use a separate bathroom at home. If this is not possible, clean it after use with a household disinfectant if you are sharing it with others. Wear gloves while cleaning, if possible.

  • Your gloves, tissues, face masks, and other trash should be put in a bag, tied closed, and put with other household trash.

  • Anyone you come in contact with (including anyone in your home) must watch themselves for fever, cough, and other symptoms.

For additional information on COVID-19 and instructions for what you can do when you’re sick, you can go to the Centers for Disease Control and Prevention website: www.cdc.gov/coronavirus

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